When Trying to Process Open Life Event. Error: 'APP-PAY-07423 Invalid ID. The Person_ID Value Does not Exist' (Doc ID 300687.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Trying to process a Life Event (LE) and receive the following error message:

APP-PAY-07423 - Invalid ID
The PERSON_ID value does not exist as of the effective date.

 

Cause

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