ECC Full And Incremental Loads Failing With "unable to find valid certification path to requested target" SSL Exception Error For All Modules
(Doc ID 3007840.1)
Last updated on JUNE 18, 2024
Applies to:
Oracle Enterprise Command Center Framework - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
When attempting to perform full or incremental data load with EBS/ECC setup with HTTPS, the data loads fail and the following error occurs in the jobID.log and also in the UI:
15:32:46.786 [pool-5-thread-2] ERROR 3.o.e.i.u.s.i.DataLoadControllerServiceImpl - job failed with error code:Error while rollbacking due to issue in collection registration Error while rollbacking due to issue in collection registration exception details:
org.apache.solr.common.SolrException: Collection not found: ar-billproc
The ecc-web-<DATE>.log under $ECC_HOME/quickinstall/logs/ecc will show the following errors:
at sun.security.ssl.Alert.createSSLException(Alert.java:131) ~[na:1.8.0_321]
The issue can be reproduced at will with the following steps:
1. Setup both E-Business Suite (EBS) and Enterprise Command Center (ECC) with TLS using steps from Doc ID: 2496445.1
2. Make sure ECC certificates are imported into EBS keystore and all EBS certificates are in the correct JDK location on the EBS side
3. Test the data load to see if the load is successful
Changes
New setup implementing Enterprise Command Center (ECC) using TLS before running full and incremental loads.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |