Missing Routing Rules Error while transmitting PO Outbound from OBN to Trading Partner (Doc ID 3008249.1)

Last updated on MAY 07, 2024

Applies to:

Symptoms

When attempting to send PO (Purchase Order) Outbound from OBN (Oracle Business Network) to Trading Partners the following error occurs.

ERROR
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Error Message
Missing routing rules

Cause
Oracle Supplier Network found a routing exception. Either you or your trading partner has not defined support for this transaction type or has not assigned a delivery method to this transaction type.

Possible Remedy
Trading Partner(s) need to either add support to send or receive this transaction type by going to the Transaction Management page under the Messaging tab, or assign a delivery method for the transaction type by clicking the modify button for the transaction on the same page.

STEPS
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1. On Oracle Purchasing Forms, Create and Approve PO. PO XML is then transmitted to OBN.
2. Go to OBN Home Page (https://businessnetwork.oracle.com)
3. Monitor Page Opens up
4. Select Document Direction as "Sent to OBN" and Business Document as "Purchase Order"
5. Observe that desired PO Document is with Status "ROUTING_ERROR"
6. Click on Hyperlink on Control Number
7. Opens a right hand side tray with Error details (Error > Cause > Remedy).

Cause

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