In The Final Rating Page, System Does Not Calculate The Score For Objectives And Displays As Zero (Doc ID 3010142.1)

Last updated on NOVEMBER 01, 2024

Applies to:

Symptoms

Issue:

Observed that, in the Final Rating Page, objective score is not calculated and returned as zero, while the competency score is calculated and shown on the page.

Steps To Reproduce The Issue:

1. Login using "HR Professional V4.0" Responsibility.

2. Navigate to function "Performance Management".

3. In the launched page, under the cluster "Switch Manager/User", click on the button "Switch as Manager".

4. In the launched page, search for the Manager, on behalf of whom plan admin was supposed to act. Now click on "Action" icon against the search record returned.

5. In the launched page, click on the "Manage Appraisal" Task against the current active plan.

6. In the launched page, click on "Update" against the Appraisee record whose appraisal needs to be updated.

7. In the launched page, click on "Update Appraisal" button and in the launched "Update Appraisal" page, under the cluster "Competency" update the "Main Appraiser Proficiency rating" and "Main Appraiser weighting".

8. In the same page under the cluster "Objectives" update the "Main Appraiser Performance Rating" and click on "Apply".

9. In the launched appraisal review page, observe that the under the cluster "Competency" updated "Main Appraiser Proficiency rating" and "Main Appraiser weighting" are not being displayed, while under the cluster "Objectives" updated "Main Appraiser Performance Rating" is displayed.

10. Now click on "Give Final Ratings" button and in the launched page, observe that competency score is calculated, while the objective score is not calculated and returned as zero.

Cause

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