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G-Invoicing Order Updated Period of Performance (POP) End Date after a Rejection and is not Reflected Accurately/Updated in Update Agreement Page (Doc ID 3010328.1)

Last updated on MARCH 14, 2024

Applies to:

Oracle Project Billing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

An order updated Period of Performance (POP) end date after a rejection is not reflected accurately/updated in the Update Agreement page.

Steps:
1. Order was created by the Requesting Agency.
2. When the order was reviewed by servicing agency they found that the order expiration date was incorrect.
3. Servicing agency rejected the order.
4. Requesting agency updated the order POP date.
5. Order is shared with Servicing Agency in G-Invoicing and was pulled successfully by Servicing Agency.
6. The order POP end date in G-Invoicing is reflecting the correct and updated POP end date, but the Servicing Agency Update Agreement page is not updated with the correct updated POP end date.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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