My Oracle Support Banner

R12: AP: Prepayment Applied Amount is Not Displayed in the General Tab of the Invoices Workbench Form (Doc ID 3011967.1)

Last updated on MARCH 21, 2024

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Prepayment amount applied is not visible in the General tab of the Invoice Workbench form.  The View Prepayment Applications shows that there is an outstanding prepayment application

Steps
--------------------------------------
Open the Invoice Workbench form (Invoices > Entry > Invoices)
Query an invoice know to have an outstanding prepayment application.
Note that the Prepayments Applied box in the General tab is blank.
Click on the View Prepayment Applications tab.
Note that there is an outstanding prepayment application listed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.