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G-Invoicing: Servicing Side Order Rejection Does Not Disable Approval Buttons and Allows For Approval of a Rejected Order (Doc ID 3012624.1)

Last updated on MARCH 27, 2024

Applies to:

Oracle Project Billing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

G-Invoicing servicing side rejects an order, the requesting side updates and modifies the same order. During this time the Submit button on the order on Servicing side is not disabled and users clicks the submit button and sends the agreement for approval while the order is in Rejected status. These buttons should be greyed out or disabled all the buttons when order is in Rejected status on servicing side.

Steps to Replicate:
(1) G-Invoicing Application
(2) User pulls up order and rejects order
(3) Another user submits rejected order for approval incorrectly

Cause

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In this Document
Symptoms
Cause
Solution
References


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