Unable To Ship Confirm Error: APP-WSH-228467: You cannot perform an action on a new record (Doc ID 3012819.1)

Last updated on APRIL 03, 2024

Applies to:

Symptoms

Unable to ship confirm.

1. Login as Order Management responsibility
2. Navigate to >Shipping Transactions Form
3. Query by entering Order Number
4. Select Delivery
5. From the Actions menu, select Ship Confirm

==

Screen shots shows Shipping Transactions

Actions: View Shipping Status
Error:
APP-WSH-228467: You cannot perform an action on a new record.

==

Debug file shows:

Calling program unit WSH_TPA_DELIVERY_PKG.CHECK_SMC
      Entering WSH_DELIVERY_VALIDATIONS.CHECK_SMC (WSHDEVLB.pls 120.35.12020000.13) (03/18/2024 07:49:57 AM)
        P_DELIVERY_ID ==> 7180621
        Top Model Line ID ==> 5552665
      Exiting WSH_DELIVERY_VALIDATIONS.CHECK_SMC (03/18/2024 07:49:57 AM,  .03 seconds)
      Entering WSH_NEW_DELIVERIES_PVT.GET_NAME (WSHDETHB.pls 120.20.12020000.5) (03/18/2024 07:49:57 AM)
        P_DELIVERY_ID ==> 7180621
        returns  ==> 7180621
      Exiting WSH_NEW_DELIVERIES_PVT.GET_NAME (03/18/2024 07:49:57 AM,  0 seconds)
      g_break_smc_severity ==>
      Entering WSH_RU_ACTIONS.GET_MESSAGE_SEVERITY (WSHRUACB.pls 120.1) (03/18/2024 07:49:57 AM)
        l_user_id ==> 100125
        p_activity_code ==> SHIP_CONFIRM_MESSAGE
        p_validation_code ==> BREAK_SMC
        g_custom_message_tbl.count ==> 0
        l_get_message_severity_rec.return_status: ==> E
        Message Severity  ==> E
      Exiting WSH_RU_ACTIONS.GET_MESSAGE_SEVERITY (03/18/2024 07:49:57 AM,  .03 seconds)
      g_break_smc_severity ==> E
      Entering WSH_UTIL_CORE.ADD_MESSAGE (WSHUTCOB.pls 120.27.12020000.7) (03/18/2024 07:49:57 AM)
        P_MESSAGE_TYPE ==> E
        P_MODULE_NAME ==>
      Exiting WSH_UTIL_CORE.ADD_MESSAGE (03/18/2024 07:49:57 AM,  .03 seconds)
      Going to exit wsh_delivery_validations due to message severity set to (SMC)  ==> E
    Exiting WSH_DELIVERY_VALIDATIONS.CHECK_CONFIRM (03/18/2024 07:49:57 AM,  .09 seconds)
...

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.