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Termination Credit Memo is Being Interfaced With UNIT Rather than LIFO in CREDIT_METHOD_FOR_ACCT_RULE (Doc ID 3012874.1)

Last updated on MARCH 26, 2024

Applies to:

Oracle Service Contracts - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

Contract termination Credit Memo is being interfaced to AR with "UNIT" Credit Method for Accounting Rule even though the profile option "OKS:Summary Transactions" is set to 'Yes'.  The expectation is to interface Credit Method for Accounting Rule of "LIFO" if the profile option "OKS:Summary Transactions" is set to 'Yes'.

STEPS
1. Ensure the profile option "OKS:Summary Transactions" is set to 'Yes".
2. Bill and Invoice a Service Contract.
3. Terminate the Service Contract so a Credit Memo is issued.
4. Note that the CREDIT_METHOD_FOR_ACCT_RULE value in AR is "UNIT" instead of "LIFO".

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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