My Oracle Support Banner

Bonus Calculation Fails with Error: "ORA-01403: No Data Found EXCEPTION in cn_commission_lines_pkg.calculate_batch" (Doc ID 301336.1)

Last updated on JUNE 05, 2019

Applies to:

Oracle Incentive Compensation - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

Bonus calculation fails with the following error in the process log.

Exception in calculate_quota dispatcher ORA-01403: no data found
raise
EXCEPTION in cn_commission_lines_pkg.calculate_batch : 100ORA-01403: no data found
Runner : EXCEPTION no data found in cursor
RUNNER: Phy_batch 11316 l_curr_status POPULATED

 

The below query returns rows.

 

If the above query returns no rows, please refer to <Note:360749.1>.

Changes

The role assignment was deleted for this resource/salesperson when the required JTF_USER_HOOKS were not active.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.