Transaction Workbench Application Of A Credit Memo With Tax To A Tax Free Invoice Results In Wrong Remaining Amount For Tax (Doc ID 301444.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version: 11.5.3 to 11.5.10.3 - Release: 11.5.10 to 11.5.10
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions

Symptoms

ARXTWMAI - Transactions

Following scenario should illustrate the issue:
Setup > System > System Options
Tab: Miscellaneous
Application Rule Set = Prorate All

1) Credit Memo is entered with
Line amount -950
Tax amount -152

2) Invoice is entered with
Line amount 1000
Tax amount 0

3) The Credit Memo is now applied to the invoice.
This results in following balances for tax remaining and line remaining:

Receivables balance : -102
Line balance: +50
tax balance: -152

Line balance is overapplied while open tax has not been used at all.This seem to be wrong.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms