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Quoting Creates Duplicate Sites in AR (Doc ID 301469.1)

Last updated on JULY 11, 2022

Applies to:

Oracle Quoting - Version 11.5.9 to 12.2.8 [Release 11.5.9 to 12.2]
Information in this document applies to any platform.

Symptoms

AR (Oracle Receivables) has two active, primary bill-to and ship-to sites for the customer account.

However, Quoting creates two new active sites (bill-to and ship-to) for the same account.

This causes problems in AR and OM as the newly created sites does not have all the required setup such as customer class profile and credit limits.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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