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Purchase Order(PO) Approval Notification Got Stuck(Encounter Performance Issue) When Approved By Approver (Doc ID 3022305.1)

Last updated on FEBRUARY 26, 2025

Applies to:

Oracle Purchasing - Version 12.2.5 to 12.2.13 [Release 12.2]
Oracle iProcurement - Version 12.2.5 to 12.2.13 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to approve PO from PO Approval Notification, the screen takes a long time to load after clicking on the Approve button.
The user expects PO Approval Notification page should take a fraction of a second to get the PO approved when clicking on the approve button.


STEPS

1) Navigate to Purchasing Super User Responsibility.
2) Clicks on the Notification Icon
3) PO Approval Notification gets listed
4) After Clicking on the Notification Subject, and clicks on approve button, system takes approximately 5 minutes to finish

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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