GST:Return Material Authorization (RMA) Orders Having Adhoc Tax Rate Type Are Not Getting Imported Via Autoinvoice Import (Doc ID 3023065.1)

Last updated on MAY 16, 2024

Applies to:

Symptoms

RMA orders having adhoc tax rate type are not getting imported via autoinvoice import.

The issue can be reproduced by will with the following steps:

1. Go to Order Management -> Orders, Returns --> Sales Orders.
2. Create an Order, Go to tools -> India Tax Details and apply adhoc GST or default it using GST defaulting mechanism.
3. Book the Order.
4. Navigate to Shipping --> Transactions --> Select the line and Pick release it.
5. Re-query the transaction in the same form and Go to Delivery Tab --> Ship confirm the Order.
6. Now, Go to Receivables Responsibility -> View -> Submit Request -> Autoinvoice import request.
7. AR transaction is generated.
8. Now go to Order Management -> Orders and create RMA order against a Sales Order.
9. Go to tools -> India Tax Details and verify adhoc GST should be populated as per Sales Order.
10. Book the RMA Order.
11. Navigate to India Local Purchasing --> Receiving --> Receipts --> Customer tab.
12. Pass the RMA Sales Order and receive it.
13. Now, Go to Receivables Responsibility -> View -> Submit Request -> Autoinvoice import request.
14. Observe that Autoinvoice import program completed without any error but RMA order not imported.

Cause

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