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GINV - Multiple IGT Orders Created In G-Invoicing Due To 'Create IGT Order' Request Processed Multiple Times While Push Order From EBS To G-Invoicing. (Doc ID 3023641.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Purchasing - Version 12.2.12 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Create IGT order requests processed multiple times and creating multiple IGT orders in G-Invoicing.


EXPECTED BEHAVIOR
Expected, processing of same CREATE_ORDER request multiple times should be prevented.


STEPS
1. Navigate to Purchasing responsibility -> Buyer Work Center -> Orders -> IGT Orders.
2. Create IGT order and submit for approval.
3. Approve and Reserve IGT order.
4. Navigate to Requests -> Submit a New Request.
5. Submit Intragovernmental orders Interface Program to push IGT order to G-Invoicing.
6. Login to G-Invoicing application and observed that, multiple IGT orders created agaisnt the EBS order.




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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