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Interface Trip Stop Errors With Split Quantities Must Sum Up To Orginal Quantity User-Defined Exception In Package OE_Split_Util Procedure Check_Split_Course (Doc ID 3023960.1)

Last updated on MAY 22, 2024

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Interface Trip Stop (ITS) is failing with the following error:


ITS log shows the following error:

local split line RET STS : U
here 12 index is 2
error in split_line User-Defined Exception
error in Ship_Confirm_Line User-Defined Exception
error in handle_nonbulk_mode User-Defined Exception
ENTER Save_API_Messages
l_errmsg User-Defined Exception
L_MSG_DATA=Split quantities must sum up to orginal quantity.
Order Number :19388214 Line Number :9.3
Message :Split quantities must sum up to orginal quantity.
L_MSG_DATA=User-Defined Exception in Package OE_Split_Util Procedure Check_Split_Course
EXIT Save_API_Messages
ship_confirm_new UNEXPECTED ERROR : User-Defined Exception
Entering Procedure Clear_Request in Package OE_Delayed_Requests_Pvt
ENTERING DELETE_ATTRIBUTE_CHANGES -1
LEAVING OE_MSG_PUB.COUNT_AND_GET 2
rollback to om_ship_confirm :
  After OE_Shipping_Integration_PUB.Ship_Confirm_New TIME: ==> 04/18/2024 01:28:04 PM
  l_return_status ==> U
  NO. OF OE MESSAGES :2
no. of OE messages :2
  Calling program unit OE_MSG_PUB.GET
Error msg: Split quantities must sum up to orginal quantity.
  Calling program unit OE_MSG_PUB.GET
Error msg: User-Defined Exception in Package OE_Split_Util Procedure Check_Split_Course
 



The issue cannot be reproduced at will as it is data corruption but ITS can be ran with the following steps:

1. Order Management Super User Responsibility
2. Shipping
3. Interfaces
4. Interface Trip Stop

Cause

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In this Document
Symptoms
Cause
Solution
References


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