Getting NullPointerException Exception While Opening Non-Catalog Request From iProcurement (Doc ID 3025008.1)

Last updated on AUGUST 31, 2024

Applies to:

Symptoms

 When attempting to open Non Catalog Request page, the following error occurs.

ERROR
-----------------------

You have encountered an unexpected error. Please contact your system administrator for assistance

ERROR DETAILS
-------------------
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException

at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:996)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:741)
at oracle.apps.icx.por.common.webui.ClientUtil.invokeMethod(ClientUtil.java:1050)
at oracle.apps.icx.icatalog.shopping.webui.NonCatalogRequestCO.executeServerCommand(NonCatalogRequestCO.java:1580)
at oracle.apps.icx.icatalog.shopping.webui.NonCatalogRequestCO.processRequest(NonCatalogRequestCO.java:298)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:643)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1389)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1058)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1025)

Detail 0 ##
java.lang.NullPointerException
at oracle.apps.icx.icatalog.shopping.server.NoncatRequestSvrCmd.populatePageVoWithNewTemplate(NoncatRequestSvrCmd.java:1582)
at oracle.apps.icx.icatalog.shopping.server.NoncatRequestSvrCmd.defaultAndPopulate(NoncatRequestSvrCmd.java:287)
at oracle.apps.icx.icatalog.shopping.server.NoncatRequestSvrCmd.execute(NoncatRequestSvrCmd.java:127)
at oracle.apps.icx.por.common.server.PorBaseAMImpl.executeServerCommand(PorBaseAMImpl.java:122)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

The issue can be reproduced at will with the following steps:
1. Access to E-Business Suite
2. Navigate to iProcurement responsibility
3. Create Non Catalog Request
4. Get this error 

Cause

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