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R12: AP: Incorrect Workflow Approval Status For a Validated, Fully Paid and Accounted Payables Invoice (Doc ID 3026029.1)

Last updated on JUNE 03, 2024

Applies to:

Oracle Payables - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Invoice validated, workflow approved, accounted, and paid successfully.  Later, the invoice workflow approval status got updated to Rejected.

Noticed that, at the same time, 3 main instances of workflow were active for the invoice. Ideally, only one main workflow should be active at a particular time and remaining should get cancelled.

Despite the invoice workflow approved, the latest approval history record shows a response of REJECTED.

 

Steps to reproduce:

  1. Log into Oracle Applications using a Payables responsibility.
  2. Create a new Invoice and submit for Approval.
  3. Invoice is Workflow Approved OK
  4. After a while, recheck the Invoice workflow approval status and it shows Rejected.
    The "Invoice Approval History" section of the Invoice Workbench shows the very last approval history record with respnse = REJECTED

.

Cause

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In this Document
Symptoms
Cause
Solution
References


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