"User-Defined Exception Error encountered while autocreating IGT Order or Modification" (Doc ID 3026190.1)

Last updated on MAY 31, 2024

Applies to:

Symptoms

IGT (Intragovernmental) Order failed to be pulled into EBS (E-Business Suite) due to "User-Defined Exception Error encountered while autocreating IGT Order or Modification" error.

Steps
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1. IGT Order was created with reference to GT&C (General Terms & Conditions) which has multiple ALCs (Agency Location Codes)
2. Pulling IGT Order into EBS via 'Intragovernmental Orders Interface Program'
3. The pulling of IGT Order is failed and below messages were captured in FND Debug log

po.plsql.PO_IGT_SUBMISSION_CHECKS..CHECK_PO.006 PO 5: BETC Validation as per Group
po.plsql.PO_IGT_SUBMISSION_CHECKS.check_igt_po.others_exception EXCEPTION: Location is SQL CODE is 100
po.plsql.PO_IGTORD_POSTPROC.process.100 After submission checks Submission check status is : E
po.plsql.PO_IGTORD_POSTPROC.process.100.EXCEPTION ;SQLERRM = User-Defined Exception
po.plsql.PO_IGTORD_PVT.report_error.BEGIN Start of subprogram.
po.plsql.PO_IGTORD_PVT.report_error.000 User-Defined Exception Error encountered while autocreating IGT Order or Modification.

Cause

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