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When Checking Status Of Workflow Components All Workflow Services Are Stuck In Starting State On Workflow Service Components Container Page (Doc ID 3026554.1)

Last updated on JUNE 12, 2024

Applies to:

Oracle Workflow - Version 12.2 to 12.2 [Release 12.2]
Information in this document applies to any platform.

Symptoms

After eBusiness Suite upgrade 12.1.3 for 12.2.12, when checking status of the Workflow components all workflow services are stuck in starting state on Workflow Service Components Container Page.

Run the following select from sqlplus as APPS user:

select component_name,component_status,component_id from fnd_svc_components;

 

Results of select:

COMPONENT_NAME                                COMPONENT_STATUS               COMPONENT_ID
--------------------------------------------- ------------------------------ ------------
Workflow Deferred Agent Listener              STARTING                              10002
Workflow Deferred Notification Agent Listener STARTING                              10003
Workflow Error Agent Listener                 STARTING                              10004
Workflow Inbound Notifications Agent Listener STARTING                              10005
Workflow Notification Mailer                  STARTING                              10006
Workflow Java Deferred Agent Listener         STARTING                              10022
Workflow Java Error Agent Listener            STARTING                              10023
WF_JMS_IN Listener(M4U)                       STARTING                              10040
Workflow Inbound JMS Agent Listener           STOPPED                               10041
Push Notification Provider                    STARTING                              11041
ECX Inbound Agent Listener                    STOPPED                               10000
ECX Transaction Agent Listener                STOPPED                               10001
MCS Push Notification Provider                STARTING                              11040
Web Services IN Agent                         STOPPED                               10020
Web Services OUT Agent                        STOPPED                               10021

 

When checking in the UI following System Administrator -> Oracle Applications Manager -> Workflow -> Service Components the results are the same. In this page, Start button doesn't work and components remain stuck in Starting status.

 

Changes

 Upgrade from 12.1.3

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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