Consolidated Invoice Can Be Cancelled Even Though It Has Payments Against It
(Doc ID 3027344.1)
Last updated on JUNE 06, 2024
Applies to:
Oracle Project Billing - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
Projects consolidated invoice can be cancelled even though it has payments against it.
Oracle Project Billing standard functionality is:
This standard behavior works as documented for single draft invoices, but not for consolidated invoices, The application is not stopping the user from canceling them and ending up with credit balances in AR.
The application should prevent user from cancelling a consolidated invoice which has cash applied against it and should issue the same error message as issued for this case on single draft invoices:
The issue can be reproduced at will with the following steps:
Using Projects responsibility:
- Create consolidated invoice AR Invoice CM1001 for $2165 with Consolidated Bill Group CMC
- Apply receipt of $55 leaving balance of $2110 (Original $2165 - applied $55)
- Query consolidated invoice in SSWA for Consolidated Bill Group CMC
- Select Invoice 1 and click on Credit button
- Credit Invoice 2 created and there is no message given like:
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |