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Consolidated Invoice Can Be Cancelled Even Though It Has Payments Against It (Doc ID 3027344.1)

Last updated on JUNE 06, 2024

Applies to:

Oracle Project Billing - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Projects consolidated invoice can be cancelled even though it has payments against it.

Oracle Project Billing standard functionality is:

You cannot cancel an invoice if payments have been applied against it in Oracle Receivables or if an invoice has credit memos applied against it. You can cancel an invoice only if it is released and has no payments, adjustments, or crediting invoices applied against it.

This standard behavior works as documented for single draft invoices, but not for consolidated invoices, The application is not stopping the user from canceling them and ending up with credit balances in AR.

The application should prevent user from cancelling a consolidated invoice which has cash applied against it and should issue the same error message as issued for this case on single draft invoices:

APP-PA-19311: You cannot cancel this invoice, cash has been applied against it.


The issue can be reproduced at will with the following steps:

Using Projects responsibility:

  1. Create consolidated invoice AR Invoice CM1001 for $2165 with Consolidated Bill Group CMC
  2. Apply receipt of $55 leaving balance of $2110 (Original $2165 - applied $55)
  3. Query consolidated invoice in SSWA for Consolidated Bill Group CMC
  4. Select Invoice 1 and click on Credit button
  5. Credit Invoice 2 created and there is no message given like:
APP-PA-19311: You cannot cancel this invoice, cash has been applied against it.




Cause

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In this Document
Symptoms
Cause
Solution
References


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