Search Consolidated Invoices Page and View Consolidated Invoice Details Page Returns Error if the Users Click on the 3 Ellipses and Modify Columns: You have encountered an unexpected error. Please contact your System Administrator for assistance.
(Doc ID 3027567.1)
Last updated on JUNE 07, 2024
Applies to:
Oracle Project Billing - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
In the Search Consolidated Invoices page and View Consolidated Invoice Details page, if the users clicks on the 3 ellipses and modifies columns (deselect a column or move order of a column up or down) an error is displayed on the page:
You have encountered an unexpected error. Please contact your System Administrator for assistance.
The FND log message details display the following:
oracle.apps.fnd.framework.OAException: java.lang.NumberFormatException: For input string: ",4"
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)
at java.lang.Integer.parseInt(Integer.java:481)
at java.lang.Integer.parseInt(Integer.java:527)
at oracle.sql.NUMBER.toBytes(NUMBER.java:1976)
at oracle.sql.NUMBER.stringToBytes(NUMBER.java:3514)
at oracle.sql.NUMBER.<init>(NUMBER.java:302)
at oracle.jbo.domain.Number.<init>(Number.java:316)
at oracle.apps.pa.billingworkbench.webui.PADraftInvoicesCO.processFormRequest(PADraftInvoicesCO.java:462)
Steps:
Scenario 1:
1. Using a Projects responsibility, navigate to Billing-->Consolidated Invoice Review
2. In the Search Consolidated Invoices page, find consolidated invoices and click on the consolidated invoice number hyperlink for an invoice.
3. In the View Consolidated Invoice Details page click on 3 ellipses:
a. Select Columns from drop down box
b. Scroll down to Bill Group column
c. De-select Bill Group column then click outside of drop down box.
4. The error is encountered and the user must close out of the page. When the user goes back in using steps 1-3 above, the change did take affect, i.e. in this case, Bill Group column is hidden from display.
Scenario 2:
1. Using a Projects responsibility navigate to Billing-->Consolidated Invoice Review
2. In the Search Consolidated Invoices page, find consolidated invoices and click on the consolidated invoice number hyperlink for an invoice.
3. In the View Consolidated Invoice Details page click on 3 ellipses:
a. Select Columns from drop down box
b. Move project number column up to display as first column.
c. Click outside of drop down box.
4. The error is encountered and the user must close out of the page. When the user goes back in using steps 1-3 above, the change did take affect, i.e. in this case, Project Number column now displays as the first column.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |