My Oracle Support Banner

After Upgrading to 12.2.12 and Applied The Latest ISG Consolidated Patch (Patch 35629149), a Custom REST Web Service Started To Fail With ISG_SERVICE_EXECUTION_ERROR (Doc ID 3027756.1)

Last updated on JUNE 12, 2024

Applies to:

Oracle E-Business Suite Integrated SOA Gateway - Version 12.2.12 and later
Information in this document applies to any platform.

Symptoms

After applying a new consolidated patch in the development instance and now one of the REST web services is not working.

ERROR:

ISG log:

: oracle.apps.fnd.isg.app.ebs.impl.JCAServiceHandler.processPOSTRequest : Schema location : /uxx/DEV/app/applmgr/DEV/fs_ne/inst/DEV_xx/soa//PLSQL/4676/REST/xsd/APPS_XXPO_REQ_TEST19_PKG_REQ_MAIN.xsd
: oracle.apps.fnd.isg.app.ebs.impl.JCAServiceHandler.processPOSTRequest : Exception occured : null
: oracle.apps.fnd.isg.app.ebs.rt.rest.provider.AbstractServiceProvider.servicePOSTRequest : In AbstractServiceProvider Exception. Error: Service execution error - null
: oracle.apps.fnd.isg.app.ebs.rt.common.ErrorContext.makeRestException : ErrorContext -> ErrorCode = null, ErrorMessage = null
: oracle.apps.fnd.isg.app.ebs.rt.common.ErrorContext.makeRestException : ISGException -> ErrorCode = ISG_SERVICE_EXECUTION_ERROR, ErrorMessage = Service execution error - null
: oracle.apps.fnd.isg.app.ebs.rt.common.ErrorContext.makeRestException : ISGException -> Not a custom error
: oracle.apps.fnd.isg.common.util.IRepAccess.getErrMsg : Error Msg cooresponding to the Error Code=ISG_SERVICE_EXECUTION_ERROR is Error occurred while executing the web service request
: oracle.apps.fnd.isg.app.ebs.rt.common.IsgRestInvocationException.<init> : IsgRestInvocationException: ISG_SERVICE_EXECUTION_ERROR  Service execution error - null
: oracle.apps.fnd.isg.app.ebs.rt.common.ErrorContext.makeRestException : ErrorContext -> ErrorCode = ISG_SERVICE_EXECUTION_ERROR, ErrorMessage = Service execution error - null
: oracle.apps.fnd.isg.app.ebs.rt.common.ErrorContext.makeRestException : ISGException -> ErrorCode = ISG_SERVICE_EXECUTION_ERROR, ErrorMessage = Service execution error - null
: oracle.apps.fnd.isg.app.ebs.rt.common.ErrorContext.makeRestException : ISGException -> Not a custom error
: oracle.apps.fnd.isg.common.util.IRepAccess.getErrMsg : Error Msg cooresponding to the Error Code=ISG_SERVICE_EXECUTION_ERROR is Error occurred while executing the web service request

 

Payload that fails (the same payload before the patch): 

Changes

 Applied an ISG Consolidated Patch - Patch 35629149:R12.OWF.C

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.