Error, 'Invalid Or Incompatible Default Value : True, Set Via Personalization On Service Request' When Creating A New Business Process
(Doc ID 3029052.1)
Last updated on JUNE 17, 2024
Applies to:
Oracle Teleservice - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
When attempting to create a new business process, the following error is thrown on clicking the Create Business Process button
Invalid or incompatible default value : True, set via personalization on Service Request
The issue can be reproduced at will with the following steps:
1. Customer Support (R)
2. Setup(N) Charges > Service Business Process
3. Click on the Create Business Process button when error is thrown
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |