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In Lease Center, Accepting a Payment Fails with "The amount applied has been defaulted to the sum of the line, tax, freight and charges amounts" (Doc ID 3029214.1)

Last updated on JUNE 15, 2024

Applies to:

Oracle Lease and Finance Management - Version 12.2.12 and later
Information in this document applies to any platform.

Symptoms

When attempting to pay an invoice in Lease Center and accept,
the following error occurs.

ERROR
-----------------------
The amount applied has been defaulted to the sum of the line, tax, freight and charges amounts.

The issue can be reproduced at will with the following steps:
1. Responsibility: Oracle Lease center Agent.
2. Navigate to lease center search, query the contract >> Open.
3. Navigate to invoices, select the invoice line, click on Make payment, enter the payment amount, accept and error is received.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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