My Oracle Support Banner

Profile IEX: Allow Promise Date Duplication Within Account is Not Allowing Duplicates (Doc ID 302981.1)

Last updated on FEBRUARY 18, 2019

Applies to:

Oracle Advanced Collections - Version 11.5.9 to 12.1.3 [Release 11.5.9 to 12.1]
Information in this document applies to any platform.

Symptoms

You are unable to enter a promise to pay for an invoice, when a promise already exists for that same date. The profile option 'IEX: Allow Promise Date Duplication Within Account' is set to Yes.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.