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Profile IEX: Allow Promise Date Duplication Within Account is Not Allowing Duplicates (Doc ID 302981.1)

Last updated on NOVEMBER 13, 2020

Applies to:

Oracle Advanced Collections - Version 11.5.9 to 12.1.3 [Release 11.5.9 to 12.1]
Information in this document applies to any platform.

Symptoms

You are unable to enter a promise to pay for an invoice, when a promise already exists for that same date. The profile option 'IEX: Allow Promise Date Duplication Within Account' is set to Yes.

Cause

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