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API(HR_PERIODS_OF_SERVICE_API.UPDATE_PDS_DETAILS) Fails with "Cannot update ROE Serial Number" (Doc ID 3030822.1)

Last updated on JUNE 24, 2024

Applies to:

Oracle HRMS (Canada) - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to execute the API(HR_PERIODS_OF_SERVICE_API.UPDATE_PDS_DETAILS), following error occurs.

ORA-20001: System Error: "Cannot update ROE Serial Number"
ORA-06512: at "APPS.HR_UTILITY", line 949
ORA-06512: at "APPS.HR_CA_PERSON_TERM_LEG_HOOK", line 284

 
The issue can be reproduced at will with the following steps:

  1.  Execute the API(HR_PERIODS_OF_SERVICE_API.UPDATE_PDS_DETAILS).


    Example:
      

  2. Error occurs.
     

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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