Credit Request Workflow Is Not Triggered After Submitting Credit Request From Lease Quote Page

(Doc ID 303098.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Lease and Finance Management - Version 11.5.10 and later
Information in this document applies to any platform.
Checked for relevance on 05-Jul-2015

Symptoms

Checked for relevance on 04-JAN-2010.

Submit a Credit Request for a Quote.  The request cannot be viewed from Credit Management and the workflow notification cannot be found.

Using the Lease Super User responsibility:

1.  Navigate to Sales -> Quote.

2.  Create and accept a quote.

3.  Submit a Credit Request for the quote. The credit request is created, but no workflow notification is created for the credit request.

Using the Credit Management Super User responsibility:

1.  Open the In Process Application link.

2.  The credit request does not appear.

Cause

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