Customer Form, Contacts Error: Inactivating Contact Raises Error: APP-AR-96282 Error: You cannot update column EMAIL_FORMAT to null

(Doc ID 303522.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 11.5.9 to [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.


Contacts with Phone + Email address data was loaded through the Customer Interface process. However, it appears that the interface did not populate the EMAIL_FORMAT column.  Now when you attempt to inactivate the contact the following error is raised:

APP-AR-96282: Error: You cannot update column EMAIL_FORMAT to null 


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms