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Customer Form, Contacts Error: Inactivating Contact Raises Error: APP-AR-96282 Error: You cannot update column EMAIL_FORMAT to null (Doc ID 303522.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Receivables - Version 11.5.9 to 11.5.10.3 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.

Symptoms

Contacts with Phone + Email address data was loaded through the Customer Interface process. However, it appears that the interface did not populate the EMAIL_FORMAT column.  Now when you attempt to inactivate the contact the following error is raised:

APP-AR-96282: Error: You cannot update column EMAIL_FORMAT to null 

Changes

 

Cause

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