When Reviewing the Values From the Net Pay Distribution Section for Bank Name, Account Type and Account Number On the Payslip Page They Are Wrong (Doc ID 3035862.1)

Last updated on JULY 24, 2024

Applies to:

Symptoms

When reviewing the values from the Net Pay Distribution section for Bank Name, Account Type and Account Number on the Payslip page they are wrong.

The issue can be reproduced at will with the following steps:

1. Using HRMS Manager responsibility.
2. Navigate to Processes and Reports > Submit Processes and Reports.
3. Run payroll, prepayments, magnetic transfer and payroll archive.
4. Using Employee Self-Service responsibility.
5. Navigate to Payslip.
6. Check the bank details on Payslip and observe that the values from the Net Pay Distribution section for Bank Name, Account Type and Account Number are wrong.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.