Loan Disbursed Amount is Incorrect if the Payables Invoice is Adjusted (Doc ID 3035943.1)

Last updated on JULY 22, 2024

Applies to:

Symptoms

The Loan Funding tab is not showing correct information after creating an adjustment on the invoice in Oracle Accounts Payable (AP)

Steps to Reproduce:

Responsibility: Loans Agent\Payable Manager
Navigation: Loans Dashboard

1. Create a direct loan for 10,000
2. Create a disbursement for 7,000
3. In AP, adjust the invoice to 6,000 and pay it
4. Refresh the loan in Oracle Loans and see the following in the Funding tab:
   Funded Amount = 6,000 (correct)
   Total Disbursed = 0 (incorrect)
   Total in Funding = 7,000 (incorrect)
   Total Not Scheduled = 3,000 (incorrect)

Cause

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