R12:CE: While Trying To Reconcile Transactions Against A Bank Statement, See Decision: "The control total ending balances do not match. Do you want to continue?"
(Doc ID 3036018.1)
Last updated on JULY 19, 2024
Applies to:
Oracle Cash Management - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
While trying to Reconcile Bank Statements in the Bank Statements Form, the following decision is received:
Decision
-----------------------
The control total ending balances do not match. Do you want to continue?
No Yes
No Yes
The issue can be reproduced at will with the following steps:
1. Go into the responsibility: Cash Management.
2. Navigate to: Bank Statements > Bank Statements and Reconciliation.
3. Query the Bank Statement.
4. Above decision appears.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |