Encountered Error “Payment Cannot Be Voided As the BOE Invoice Is Applied to Receipt/S (CHECK_NUMBER=XXXXXX)” While Trying To Void the BOE (Bill of Entry) Invoice in the Payment Workbench Form
(Doc ID 3036834.1)
Last updated on JULY 29, 2024
Applies to:
Oracle Financials for India - Version 12.1 and laterInformation in this document applies to any platform.
Symptoms
Encountered below error while voiding payment for a Bill of Entry (BOE) Invoice in the payment workbench form.
Payment cannot be voided as the BOE invoice is applied to receipt/s (CHECK_NUMBER=XXXXXX)
FND Debug log :
AP.PLSQL.AP_VOID_PKG.Ap_Reversal_CheckReturn status from JAI is :Y
AP.PLSQL.AP_VOID_PKG.Ap_Reversal_CheckReturn message from JAI is :The BOE invoice: XXXXXhas already been applied!
The issue can be reproduced at will with the following steps:
1. Navigate to India Local Purchasing --> Oracle Purchasing --> Purchase Orders --> Purchase Order --> Create 4 purchase orders.
2. Go to Tools --> India Tax Details before approving the purchase orders (PO) and apply applicable taxes manually or default the taxes via GST Tax defaulting mechanism.
3. Approve the PO's.
4. Now go to Oracle Financials for India --> Transactions --> Enter Bill of Entry.
5. Create 4 Bill of Entry's (BOE) with respect to the PO's created and click on Lines button and add PO's accordingly.
6. Verify the taxes and modify the taxes if required. Once verified/Modified confirm the BOE.
7. Concurrent program will be triggered and BOE Invoices will be generated and validated.
8. Now make payment for the BOE invoices after validation.
9. Go to India Local Payables --> Oracle Payables --> Payments --> Entry --> Payments --> Provide Supplier and other details and click on enter/adjust invoices button.
10. Select all the 4 BOE Invoices and save it to make group payment.
11. Now go to Oracle Purchasing --> Receiving --> Receipts --> create a receipt for 3 purchase order except one.
12. Select the lines for respective receipts and go to Tools --> India Tax details --> Verify the taxes --> Tools --> Receipt Header/Line Application.
13. Apply 3 BOE's to the respective receipts and confirm the taxes.
14. Go back to Oracle Financials for India --> Transactions --> Enter Bill of Entry --> Query the BOE's and observe that only one BOE is in 'Available for Receipt Application' and rest all are in 'CLOSED' status.
15. Now go to India Local Payables --> Oracle Payables --> Payments --> Entry --> Payments -->Query the check number.
16. Try to void the payment of the BOE Invoice for which BOE status is in 'AVAILABLE' and observed that system is throwing error.
Changes
Cause
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In this Document
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Cause |
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