G-Invoicing: Approved Orders in the Status of 'Shared with Servicing' Are Not Interfacing Into E Busines Suites (EBS). (Doc ID 3037762.1)

Last updated on JULY 31, 2024

Applies to:

Symptoms

The only orders successfully interfacing into EBS are orders that are buyer initiated and approved by both the Requesting and Servicing side prior to interfacing to Oracle.  Where the order is approved and in the status of 'Shared with Servicing', these orders are not interfaced into EBS. 

Steps to Reproduce

1.  Create an order in G-Invoicing
2.  Interface the order into EBS using the 'Intragovernmental Orders Interface Program'
3.  The order appears to have moved successfully based on the log file of the process, but they do not appear in the Orders tab in G-Invoicing. 

Cause

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