Return Logistics Line Status Is Not Updated To Received When Splitting The Receipt
(Doc ID 3037824.1)
Last updated on AUGUST 02, 2024
Applies to:
Oracle Depot Repair - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
When multiple receipts are processed against a single logistics line, the logistic line status does not get updated to "Received".
Pressing the Update Logistics button does not resolve the issue.
STEPS
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1) R) Depot Repair
N) Depot Repair > Repair Orders > New
2) Create a repair order with item quantity of 4.
3) Sales Order for the Logistic Line is created in "Booked" Status.
4) Received the returned items in 2 different receipts of quantity = 2.
5) The logistic line status is not changed from "Booked" to "Received".
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |