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Order Line Stuck In Shipped Status Due To Fulfill Line Workflow Activity Being Manually Forced And Is In Error With ORA-20002:3133: Activity Instance 'FULFILL_LINE' Is Not A Notified Activity For Item OEOL/XXXXX (Doc ID 3037829.1)

Last updated on JULY 26, 2024

Applies to:

Oracle Order Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

Order line stuck in shipped status and not progressing to fulfillment or invoicing.


Line ID: XXXX : Sales Order Line Errored Process Activity
Process Name Activity Name Status Result Process Code Activity Code Status Code Result Code Error Name Error Message Error Stack BEGIN_DATE EXECUTION_TIME
Line Flow - Generic Fulfill Error Exception R_STANDARD_LINE FULFILL_LINE ERROR #EXCEPTION WFENG_NOT_NOTIFIED
ORA-20002: 3133: Activity instance 'FULFILL_LINE' is not a notified activity for item 'OEOL/XXXX'. Wf_Engine.CompleteActivityInternalName(OEOL, XXXX, FULFILL_LINE, #NULL)



STEPS

The issue can be reproduced at will by manually forcing the line workflow repeatedly.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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