Offer Reconciliation Difference In The Amount Accrued And Amount Reconciled (Doc ID 3038762.1)

Last updated on AUGUST 02, 2024

Applies to:

Symptoms

We are having issues when User is reconciling Trade Management offers to relieve the budgeted amount. Have a few offers which when reconciled get the Utilized and Earned amount on the offer checkbook to match with the amount Paid which is the expected behavior. But, for a few cases, User sees that even though there is 0 amount paid out for an offer when such offers are reconciled there is some residual amount left on the Utilized and Earned section of the checkbook.  Was found that there is a difference in amount accrued and amount reconciled for the same Order-Line combination.


Steps:
1. Trade Management User > Trade Planning
2. Select Offer and review offer checkbook details

Changes

Cause

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