Usage Item Price Breaks In Service Agreements Do Not Include Modifiers / Pricing Adjustments (Doc ID 303884.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Service Contracts - Version 11.5.10 to 12.2.5 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

Manual and automatic pricing modifiers are not factored into the Price Break for Usage Lines.

To duplicate this problem using the Service Contracts Manager responsibility:

  1. Create a Usage Line in a Service Agreement.
  2. Select Tools from the toolbar and then select Pricing Adjustment, (another option is to define
    an automatic modifier.
  3. Select a modifier from the list of values.
  4. Press the Save and Reprice button.
  5. Press the Price Break button. The standard price that is defined in the price list is displayed.
    The pricing adjustment is not factored into the price.

Cause

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