Not Able To Account Credit Memo Due To Null EVENT_ID During Create Accounting (Doc ID 3039295.1)

Last updated on AUGUST 15, 2024

Applies to:

Symptoms

Credit Memos are intermittently created with null EVENT_ID which is causing them to fail/not get selected by create accounting


ERROR
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STEPS
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Responsibility: Receivables Manager
Navigation: Transactions > Transactions

1) Query an advance invoice with daily revenue rules
2) Click on 'Actions > Credit'
3) Using 'Rules Method' = LIFO, partially apply the credit memo to the invoice
4) Save and complete
5) Credit memo is intermittently created with null EVENT_ID which leads to create accounting failing for the transaction
6) The error message can be seen in Oracle Receivables Transaction Analyzer output

Changes

Cause

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