Sales Order Booking Validation For Mandatory Attribute Values Is Not Happening Before AME Approval Is Initiated (Doc ID 3039354.1)

Last updated on AUGUST 06, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR

When mandatory attributes for Booking are not entered and AME (Approval Management Engine) approval is used at booking, Order is first sent for approval, and after approval is complete, booking fails because mandatory attributes are not provided, which makes the approval done for incomplete details

EXPECTED BEHAVIOR

Check mandatory attributes for booking before approval.

STEPS

1. Create an order with order type with Approval Management Engine - Checked
2. Create a new order line with no Ship To
3. Click on Book Order
4. Order Submitted for Approval without any validation message

Cause

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