G-Invoicing Clarification on Combination of Order Status PA_IGT_ORDER.ORDER_PROCESS_STATUS and Order Internal Statuses PA_IGT_ORDER.ORDER_STATUS_CODE (Doc ID 3040451.1)

Last updated on AUGUST 12, 2024

Applies to:

Goal

G-Invoicing
Need clarification on combination of Order Status and Order Internal Statuses.
On the Servicing Enterprise Command Center (ECC) Dashboard at the table level there are two fields, ORDER_STATUS_CODE and ORDER_PROCESS_STATUS on the PA_IGT_ORDER table.
How are these statuses translated to the ECC Dashboard Order Status?

The ORDER_STATUS_CODE is thought to be always populated but ORDER_PROCESS_STATUS is blank in some cases.
Under what scenario is the ORDER_PROCESS_STATUS left blank?
 

Solution

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