R12:AP: Pay On Receipt Invoices are Imported Without Lines or Distributions if Supplier Site is Setup With a HOLD_REASON Value Greater Than 100 Characters (Doc ID 3040588.1)

Last updated on AUGUST 12, 2024

Applies to:

Symptoms

If a Supplier Site is setup with Pay on Receipt and which also has a Hold Reason which is greater than 100 characters long, when
receiving a purchase order, the Pay on Receipt program is creating an ERS invoice without any lines or distributions.

Steps to reproduce:

1. Responsibility: Payables, Vision Operations (USA)
Nav: Suppliers-Entry
Supplier=Advantage Corp
Supplier Site=MT Hold Site

Invoice Management Link:

Hold from Payment
All Invoices=Enabled
Unmatched Invoices=Enabled
Unvalidated Invoices=Enabled
Reason Name=The Reason Name is longer than 100 characters.

Purchasing link:
Self Billing tab:
Pay On=Receipt

2. Resp: Purchasing, Vision Operations (USA)
Navigation: Purchase Orders-Purchase Orders

Create a PO for the supplier and site

Shipments:
Match Approval Level=3-way
Invoice Match Option=Receipt

3. Nav: Receiving-Receipts

Receive the purchase order for the full quantity

4. The ADS (Pay On Receipt AutoInvoice) program is automatically kicked off and completed.

5. The Payables Open Interface Import is automatically kicked off and completed.

6. Responsibility: Payables, Vision Operations (USA)
Nav:Invoices-Entry-Invoices

Query the Invoice created and see that only the Invoice header exists. The invoice has no lines or distributions.

Cause

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