R12:AP: Pay On Receipt Invoices are Imported Without Lines or Distributions if Supplier Site is Setup With a HOLD_REASON Value Greater Than 100 Characters
(Doc ID 3040588.1)
Last updated on AUGUST 12, 2024
Applies to:
Oracle Payables - Version 12.1.0 and laterInformation in this document applies to any platform.
Symptoms
If a Supplier Site is setup with Pay on Receipt and which also has a Hold Reason which is greater than 100 characters long, when
receiving a purchase order, the Pay on Receipt program is creating an ERS invoice without any lines or distributions.
Steps to reproduce:
1. Responsibility: Payables, Vision Operations (USA)
Nav: Suppliers-Entry
Supplier=Advantage Corp
Supplier Site=MT Hold Site
Invoice Management Link:
Hold from Payment
All Invoices=Enabled
Unmatched Invoices=Enabled
Unvalidated Invoices=Enabled
Reason Name=The Reason Name is longer than 100 characters.
Purchasing link:
Self Billing tab:
Pay On=Receipt
2. Resp: Purchasing, Vision Operations (USA)
Navigation: Purchase Orders-Purchase Orders
Create a PO for the supplier and site
Shipments:
Match Approval Level=3-way
Invoice Match Option=Receipt
3. Nav: Receiving-Receipts
Receive the purchase order for the full quantity
4. The ADS (Pay On Receipt AutoInvoice) program is automatically kicked off and completed.
5. The Payables Open Interface Import is automatically kicked off and completed.
6. Responsibility: Payables, Vision Operations (USA)
Nav:Invoices-Entry-Invoices
Query the Invoice created and see that only the Invoice header exists. The invoice has no lines or distributions.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |