In Oracle EAM, Incorrect Work Orders Which Are Not Part Of Searched Asset Route Are Being Shown In The “Routes” Under Maintenance Workbench. (Doc ID 3041195.1)

Last updated on AUGUST 21, 2024

Applies to:

Symptoms

When clicked on Route the work orders shown in the list is not for the asset route we searched. This work orders are for some other asset route.
if clicked on the Asset route in left side window, then list of work orders shown with the asset route we searched.


STEPS
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1.Login to Enterprise Asset Management responsibility
2.Work Order Planning > Maintenance Workbench > Enter Asset Route in Asset Number > Click Launch > Expand Result Capital> Click on Route
3.View that "The work orders shown in the list is not for the asset route we searched. This work orders are for some other asset route."
4.Work Order Planning > Maintenance Workbench > Enter Asset Route in Asset Number > Click Launch > Expand Result Capital> Click on Route > Expand Route> Able to see searched asset route > click on the Asset route in left side window, then list of work orders shown with the asset route we searched.

Cause

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