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Why Is the Task Address Not Updated When Incident Address Is Changed in Service Request Header? (Doc ID 3041201.1)

Last updated on AUGUST 14, 2024

Applies to:

Oracle Teleservice - Version 12.2.9 and later
Information in this document applies to any platform.

Goal

 Why is the task address not updated when incident address is changed in Service Request (SR) header?

Solution

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In this Document
Goal
Solution
References


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