GINV - IGT Order Getting Rejected By G-Invoicing With Error 'Order cannot be closed until each Schedule is fully settled, zero quantity, finally Performed or cancelled.', After De-Obligating The Funds Via Modification And Push To G-Invoicing. (Doc ID 3042122.1)

Last updated on AUGUST 20, 2024

Applies to:

Symptoms

When attempting to de-obligate funds for an Intragovernmental (IGT) order after reversing the invoice with credit memo, the following error occurs.

ERROR
ValidationFailedException message = Order cannot be closed until each Schedule is fully settled, zero quantity, finally Performed or cancelled.


STEPS
1. Navigate to CLM Purchasing responsibility -> Buyer Work Center -> Awards -> IGT Orders.
2. Query by order number and create Modification to de-obligate funds.
3. Approve the modification and push to G-Invoicing.
4. The order was rejected automatically, and the buyer received notification with the reported error.

 

Changes

Cause

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