Ship Fulfillment (CSICSOFL) Fails with Error: ORA-01476: Divisor Is Equal to Zero.
(Doc ID 3042907.1)
Last updated on SEPTEMBER 27, 2024
Applies to:
Oracle Installed Base - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
When attempting to process Installed Base:Errors for the Ship fulfillment transaction,
the following error occurs.
ERROR
-----------------------
ORA-00060: deadlock detected while waiting for resource
ORA-01476: divisor is equal to zero
STEPS
-----------------------
1. In Order management, create a ATO sales order and book the order
2. Progress the ATO line item
3. Job will be created
4. Release the job
5. Perform WIP issue with decimal quantity
6. Perform WIP completion with decimal quantity
7. Run interface install Base lines program
8. Fulfillment sales order completed successfully and interfaced to Install Base with out any errors
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |