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Ship Fulfillment (CSICSOFL) Fails with Error: ORA-01476: Divisor Is Equal to Zero. (Doc ID 3042907.1)

Last updated on SEPTEMBER 27, 2024

Applies to:

Oracle Installed Base - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

When attempting to process Installed Base:Errors for the Ship fulfillment transaction,
the following error occurs.

ERROR
-----------------------
ORA-00060: deadlock detected while waiting for resource
ORA-01476: divisor is equal to zero


STEPS
-----------------------
1. In Order management, create a ATO sales order and book the order
2. Progress the ATO line item
3. Job will be created
4. Release the job
5. Perform WIP issue with decimal quantity
6. Perform WIP completion with decimal quantity
7. Run interface install Base lines program
8. Fulfillment sales order completed successfully and interfaced to Install Base with out any errors

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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