R12: OIE: Employees Are Not Getting Assigned Automatically To Credit Card After Mastercard Data Load Without AccountInformation_4300 (Doc ID 3042951.1)

Last updated on JANUARY 06, 2025

Applies to:

Symptoms

When loading a MasterCard file with credit card transactions and new credit cards, the data is created (AP_CARD_DETAILS), but the employee number is not populated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Log in as the Payables Manager
2) Navigate to / Other / Requests / Run
3) Submit a APXMCCDF3 module: MasterCard CDF3 Transaction Loader and Validation Program concurrent request
4) Navigate to SSWA form Credit Card=> New Accounts.
5) Notice that the Card Member Name is not populated for unassigned and inactive cards.
6) Also navigate to Payables Manager > Credit Cards form
7) Query the new card number
8) Notice the Card Member Name and Employee Name are both NULL

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.