Unable to Locate Valid Receivable Role for Credit Memo Request (Doc ID 304322.1)

Last updated on MARCH 09, 2023

Applies to:

Symptoms

Disputing an invoice in iReceivables causes CM workflow error message:

A Receivable Role has not been defined or is invalid Receivable Role Name: Please define a Receivable Role.

This is the first time an invoice is disputed through iReceivables and the Credit Memo Workflow is used. 

Cause

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