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R12: AP/ZX: Tax Not Calculating on Payables Invoice With Error: "Exception: The system cannot determine geographical information for this location and cannot derive a tax jurisdiction" (Doc ID 3043232.1)

Last updated on AUGUST 28, 2024

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle E-Business Tax - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to calculate tax for one supplier site,
the following error occurs on the form:

Unexpected error occurred during Tax Calculation.
Exception: The system cannot determine geographical information for this location and cannot derive a tax jurisdiction.

 In the FND log, the following error is observed:

ZX.PLSQL.ZX_TCM_GEO_JUR_PKGget_master_geography S: hz_geo_no_geo_name_ref: p_geography_type=COUNTY
ZX.PLSQL.ZX_TCM_GEO_JUR_PKGget_tax_jurisdictions R: No jurisdiction has been found


The issue can be reproduced at will with the following steps:
1. Using Payables Manager responsibility

2. Navigate to Invoices :Invoice Entry

3. Query the invoice to be validated and choose Actions.

4. In the Invoice Actions window, select Validate and choose OK to have Payables validate the invoice.

Cause

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In this Document
Symptoms
Cause
Solution
References


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