HXCTCUTIL: HXC_TIMECARD_UTILITIES Has a High CPU Usage Resulting In a Performance Issue With Oracle Time and Labor (OTL)
(Doc ID 3046592.1)
Last updated on SEPTEMBER 13, 2024
Applies to:
Oracle Time and Labor - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
Executions of the hxc_timecard_utilities API is resulting in high CPU usage and the client is reporting a performance impact to the OTL application.
System Administrators will observe OACORES for both the Internal and External Application go into a Warning State.
The steps to reproduce this issue for users.
- Log into a Timecard responsibility
- Create and save a timecard
- Submit timecard
- Either an extremely long delay in submission completing or submission never completes.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |